Stanford Hospital & Clinics and Packard Children’s Continue to Treat All Patients with Anthem Blue Cross and Blue Shield of California Plans

Hospitals Assure Patients that Out-of-Pocket Costs Will Remain The Same

-- Stanford Hospital & Clinics (SHC) and Lucile Packard Children’s Hospital (Packard Children’s) are continuing negotiations with health insurance providers while continuing to serve patients covered by the companies' plans. During this period, the Hospitals will honor patients’ in-network rates, so that their out-of-pocket costs are no higher than they normally would be.
“We regret any inconvenience or concern this may be causing patients at our hospitals and clinics,” said Norm Rizk, MD, Sr. Associate Dean of Clinical Affairs at Stanford. “We want to reassure our current and future patients insured with these health plans that we are committed to providing them with the care and access they expect.” Added  Kenneth Cox, MD, Packard Children’s Chief Medical Officer, “Patients can continue to be treated at our hospitals regardless of their insurance benefit, procedure or authorization status.”
SHC continues to negotiate with Anthem Blue Cross, and Packard Children’s continues to negotiate with Anthem Blue Cross and with Blue Shield of California. The Hospitals are working toward reaching new agreements as quickly as possible. We encourage patients to call our 24/7 hotline at 1-877-519-6099 or 650-736-5998 with any questions or concerns.



  • Reena Mukamal

About Stanford Children’s Health and Lucile Packard Children’s Hospital Stanford

Stanford Children’s Health, with Lucile Packard Children’s Hospital at its core, is the Bay Area’s largest health care enterprise exclusively dedicated to children and expectant mothers. As the top-ranked children’s hospital in Northern California, and one of just 11 nationwide to be named on the 2016-17 U.S. News & World Report Best Children’s Hospitals Honor Roll, Packard Children’s Hospital is a leader in world-class, nurturing care and extraordinary outcomes in every pediatric and obstetric specialty. Stanford Children’s Health offers care ranging from the routine to rare, regardless of a family’s ability to pay. Together with Stanford Medicine physicians, nurses, and staff, Stanford Children’s Health can be accessed through partnerships, collaborations, outreach, specialty clinics and primary care practices at more than 60 locations across Northern California and 100 locations in the U.S. western region. As a non-profit, Stanford Children’s Health is committed to supporting the community – from caring for uninsured or underinsured kids, homeless teens and pregnant moms, to training the next generation of doctors and medical professionals. Celebrating the 25th anniversary of Lucile Packard Children’s Hospital in 2016, Stanford Children’s Health looks forward to the fall 2017 debut of its expanded pediatric and obstetric hospital campus. Discover more at and on the Healthier, Happy Lives blog. Join Stanford Children’s Health on Facebook, Twitter, LinkedIn and YouTube.


About Stanford Hospital & Clinics
Stanford Hospital & Clinics, located in Palo Alto, California with multiple facilities throughout the region, is internationally renowned for leading edge and coordinated care in cancer, neurosciences, cardiovascular medicine, surgery, organ transplant, medicine specialties and primary care. Stanford Hospital is an academic medical institution of Stanford University School of Medicine. Throughout its history, Stanford has been at the forefront of discovery and innovation, as researchers and clinicians work together to improve health, alleviate suffering, and translate medical breakthroughs into better ways to deliver patient care. Stanford Hospital & Clinics:  Healing humanity through science and compassion, one patient at a time. For more information, visit: