STANFORD, Calif. -- Stanford Hospital & Clinics (SHC) and Lucile Packard Children’s Hospital (Packard Children’s) are continuing negotiations with health insurance providers while continuing to serve patients covered by the companies' plans. During this period, the Hospitals will honor patients’ in-network rates, so that their out-of-pocket costs are no higher than they normally would be.
“We regret any inconvenience or concern this may be causing patients at our hospitals and clinics,” said Norm Rizk, MD, Sr. Associate Dean of Clinical Affairs at Stanford. “We want to reassure our current and future patients insured with these health plans that we are committed to providing them with the care and access they expect.” Added Kenneth Cox, MD, Packard Children’s Chief Medical Officer, “Patients can continue to be treated at our hospitals regardless of their insurance benefit, procedure or authorization status.”
SHC continues to negotiate with Anthem Blue Cross, and Packard Children’s continues to negotiate with Anthem Blue Cross and with Blue Shield of California. The Hospitals are working toward reaching new agreements as quickly as possible. We encourage patients to call our 24/7 hotline at 1-877-519-6099 or 650-736-5998 with any questions or concerns.
About Stanford Children’s Health and Lucile Packard Children’s Hospital Stanford
Stanford Children’s Health, with Lucile Packard Children’s Hospital Stanford at its core, is the largest Bay Area health care enterprise exclusively dedicated to children and expectant mothers. Long recognized by U.S. News & World Report as one of America’s best, we are a leader in world-class, nurturing care and extraordinary outcomes in every pediatric and obstetric specialty, with care ranging from the routine to rare, regardless of a family’s ability to pay. Together with our Stanford Medicine physicians, nurses, and staff, we can be accessed through partnerships, collaborations, outreach, specialty clinics and primary care practices at more than 45 locations in Northern California and 100 locations in the U.S. western region. As a non-profit, we are committed to supporting our community – from caring for uninsured or underinsured kids, homeless teens and pregnant moms, to helping re-establish school nurse positions in local schools. Learn more at stanfordchildrens.org and on our Healthier, Happy Lives blog. You can also discover how we are Building the Hospital of the Future. Join us on Facebook, Twitter, LinkedIn and YouTube.
About Stanford Hospital & Clinics
Stanford Hospital & Clinics, located in Palo Alto, California with multiple facilities throughout the region, is internationally renowned for leading edge and coordinated care in cancer, neurosciences, cardiovascular medicine, surgery, organ transplant, medicine specialties and primary care. Stanford Hospital is an academic medical institution of Stanford University School of Medicine. Throughout its history, Stanford has been at the forefront of discovery and innovation, as researchers and clinicians work together to improve health, alleviate suffering, and translate medical breakthroughs into better ways to deliver patient care. Stanford Hospital & Clinics: Healing humanity through science and compassion, one patient at a time. For more information, visit: StanfordHospital.org