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Medical Center Reports Stolen Laptop

Palo Alto, Calif. -- Law enforcement has been investigating a recent computer theft at Lucile Packard Children’s Hospital at Stanford.
 
The incident was reported to the hospital by an employee on May 8. A password-protected, non-functional laptop containing limited medical information on pediatric patients was stolen from a secured, badge-access controlled area of the hospital. Immediately following discovery of the theft, Packard Children’s launched an aggressive investigation with security and law enforcement.
 
To date, there is no evidence that any pediatric patient data has been accessed by an unauthorized person or otherwise compromised.
 
The computer was outdated and damaged, thus on a schedule for collection by information technologists. Despite a law enforcement investigation that has now ended, in collaboration with the Stanford Department of Public Safety and Hospital Security, the laptop has not been recovered.
 
The information that could potentially have been on the stolen computer relates to some operating room schedules over a three-year period beginning in 2009. Although Packard Children’s is not certain which operating schedules would have been on the computer, out of an abundance of caution, 12,900 potentially affected patients are being notified by mail, though there is no indication any patient information has been accessed or compromised.
 
The information did not include financial or credit card information, nor did it contain Social Security numbers, insurance numbers or any other marketable information. The information on the operating room schedule that potentially could have transferred to the computer would have been patient name, age, medical record number, telephone number, scheduled surgical procedure, and names of physicians involved in the procedure.
 
The hospital is offering a year of identity theft protection at no cost to potentially-affected families that wish to have it, and is establishing a call center to answer questions from families. The toll-free number is (855) 683-1168, and is available Monday through Saturday from 6 a.m. to 6 p.m. PST.
 
Lucile Packard Children’s Hospital strives to be an industry leader in the area of medical information security. As a result of this incident, we are taking additional steps to further strengthen our policies and controls surrounding the protection of patient data to reduce the chance that an incident of this type will happen again.


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Authors

The Stanford University School of Medicine consistently ranks among the nation’s top medical schools, integrating research, medical education, patient care and community service. For more news about the school, please visit http://med.stanford.edu/school.html. The medical school is part of Stanford Medicine, which includes Stanford Health Care and Lucile Packard Children’s Hospital Stanford. For information about all three, please visit http://med.stanford.edu.

About Stanford Children’s Health and Lucile Packard Children’s Hospital Stanford

Stanford Children’s Health, with Lucile Packard Children’s Hospital at its core, is the Bay Area’s largest health care enterprise exclusively dedicated to children and expectant mothers. As the top-ranked children’s hospital in Northern California, and one of just 11 nationwide to be named on the 2016-17 U.S. News & World Report Best Children’s Hospitals Honor Roll, Packard Children’s Hospital is a leader in world-class, nurturing care and extraordinary outcomes in every pediatric and obstetric specialty. Stanford Children’s Health offers care ranging from the routine to rare, regardless of a family’s ability to pay. Together with Stanford Medicine physicians, nurses, and staff, Stanford Children’s Health can be accessed through partnerships, collaborations, outreach, specialty clinics and primary care practices at more than 60 locations across Northern California and 100 locations in the U.S. western region. As a non-profit, Stanford Children’s Health is committed to supporting the community – from caring for uninsured or underinsured kids, homeless teens and pregnant moms, to training the next generation of doctors and medical professionals. Celebrating the 25th anniversary of Lucile Packard Children’s Hospital in 2016, Stanford Children’s Health looks forward to the fall 2017 debut of its expanded pediatric and obstetric hospital campus. Discover more at stanfordchildrens.org and on the Healthier, Happy Lives blog. Join Stanford Children’s Health on Facebook, Twitter, LinkedIn and YouTube.