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Medical Center Reports Stolen Laptop

STANFORD, Calif. - Lucile Packard Children’s Hospital at Stanford and the Stanford University School of Medicine are notifying patients by mail that a password-protected laptop computer containing limited medical information on pediatric patients was stolen from a physician’s car away from campus on the night of January 9, 2013. This incident was reported to Packard Children’s and the School of Medicine on January 10. Immediately following discovery of the theft, Packard Children’s and the School of Medicine launched an aggressive and ongoing investigation with security and law enforcement, and began contacting patients potentially affected.

The medical information on the stolen laptop was predominantly from 2009 and related to past care and research. The patient data did not include financial or credit card information, nor did it contain Social Security numbers or any other marketable information. It did include names and dates of birth, basic medical descriptors, and medical record numbers, which are used only by the hospital to identify patients. In some cases, there was limited contact information. There is no indication that any patient information has been accessed or compromised.

Packard Children’s and the School of Medicine continue working diligently with law enforcement to recover the laptop.

Individuals potentially affected are being offered the option of free identity protection services, and a toll-free phone line has been established for any questions families may have. The number is (855) 731-6016, and is available Monday through Friday from 6 a.m. to 6 p.m. PST.

Lucile Packard Children’s Hospital and the School of Medicine strive to be industry leaders in the area of medical information security. As a result of this incident, we are taking additional steps to further strengthen our policies and controls surrounding the protection of patient data, including redoubling our efforts to ensure that all computers and devices containing medical information are encrypted.

Information page for patients: Notice and Frequently Asked Questions

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About Stanford University School of Medicine

The Stanford University School of Medicine consistently ranks among the nation’s top medical schools, integrating research, medical education, patient care and community service. For more news about the school, please visit med.stanford.edu/school. The medical school is part of Stanford Medicine, which includes Stanford Health Care and Stanford Children’s Health. For information about all three, please visit med.stanford.edu.

About Stanford Children’s Health and Lucile Packard Children’s Hospital Stanford

Stanford Children’s Health, with Lucile Packard Children’s Hospital Stanford at its center, is the Bay Area’s largest health care system exclusively dedicated to children and expectant mothers. As a top-ranked children’s hospital by U.S. News & World Report, we are a leader in providing world-class, nurturing care and achieving extraordinary outcomes in every pediatric and obstetric specialty. Stanford Children’s Health provides everything from specialty care to general pediatrics and can be accessed through more than 60 locations across Northern California and 100 locations in the U.S. western region. As the pediatric and obstetric teaching hospital for the world-renowned Stanford University School of Medicine, we’re cultivating the next generation of medical professionals and are at the forefront of scientific research to improve children’s health outcomes around the world. We are a nonprofit organization committed to supporting the community through meaningful outreach programs and services and providing necessary medical care to families, regardless of their ability to pay. Discover more at stanfordchildrens.org.