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From routine check-ups and specialized procedures to advanced treatment and critical care, we are committed to providing the very best care.

Planning

Nurturing Care for Every Patient

Stanford Children’s Health, is the only Bay Area health network dedicated exclusively to pediatrics and obstetrics—from pharmacies and imaging to all general services. That means whether you’re visiting us for a well check-up or specialty appointment, your child is in the best possible hands.

Our family-centered care approach means you are a part of your child’s care team. Together, we understand your child’s unique needs, and provide individualized care that nurtures their mind, body and spirit. And, we provide hugs and high fives as part of every treatment plan.

Award Winning Services

U.S. News & World Report ranked nine of our specialties as some of the best in the nation.

 

Find Your Perfect Fit

We know how important the relationship is between you, your child and your doctor. We’ve made it easy to find the right doctor for your family, in a location that’s convenient for you.

In addition to the Lucile Packard Children’s Hospital Stanford, our network includes specialty service clinics, joint venture partnerships with Sutter Health California Pacific Medical Center and John Muir Health, and many satellite hospital locations throughout Northern California.

We Value Your Insight

You’re the expert on your child, and you have valuable information and insights that can help us provide the best possible care. To prepare for your visit, please write down your insights and share them with your doctor. Bring all of your questions, too. When it comes to the health and well-being of your child, there’s no such thing as too many questions.

Immune Compromised Patients

During our construction, please take extra care when your child is coming and going from the hospital or clinics on Welch Road.

Read the guidelines

Doctor & Clinic Visits

Making Your Visit the Best it Can Be

A visit to the doctor can make some kids uneasy. Here are a few tips to make your visit easier for your child, and you.

  • Kids often fear the unknown. Talk through what to expect. With younger children, read a book about visiting the doctor. Role-play a clinic visit, using a stuffed animal or doll to demonstrate an exam.
  • Some kids fear separation. Reassure your child that you’ll be with them the entire time.
  • Discuss something fun you’ll do after your visit.
  • Build in extra travel time so that you’re not rushed. Our waiting rooms are designed to keep kids occupied and happy.
  • Allow your child to wear their favorite outfit, superhero costume or tiara.
  • Bring along a favorite toy.

Help Whenever You Need It

We know accidents don't always happen from 9-5. The After Hours Clinic is here to help.

A Little Preparation Goes a Long Way

When you arrive at one of our admitting or clinic check-in areas, you’ll be greeted by a Stanford Children’s Health staff member. Please bring the following:

  • Valid photo identification
  • Insurance information and a photocopy of your/your child’s insurance card(s)
  • Names, addresses and phone numbers of the doctor(s) who referred you to Lucile Packard Children’s Hospital Stanford and/or provides care for you or your child
  • List of your child’s medications
  • Any orders or paperwork you may have received from a health care provider
  • If you would like to authorize a family member or friend to bring your child to their appointment, please complete this form and have it available at the appointment (English/Spanish)

Patient & Family Resources

We're here to help. We have many resources, from how to pay your bill to safety tips for your visit.

 

 

 



Hospital & Procedure Visits

Nurturing Care, Before and After Surgery

We perform most surgeries in the state-of-the-art Ford Family Surgery Center, a dedicated space designed specifically for children. Our top doctors and exceptional nurses and staff will include you as an important part of your child’s care team, and be there to support you throughout your child’s stay and recovery.

Resources to Help You Prepare for Surgery Day

Knowing what to expect and arriving prepared help make things go smoothly for you and your child on the day of your surgery or procedure.

Preparing for Your Child's Procedure
Important Safety Instructions to Follow
Planning for Your Child’s Comfort
What to Bring to the Hospital

What should your child bring for their surgery?

Here’s what we suggest:

  • A book or toy to play with
  • A music or game player and headphones
  • A favorite pillow, blanket, or stuffed animal

Ready for Your Procedure or Surgery

We know that on the day of the procedure or surgery, your child may be hungry or anxious, and you might be too. We want your child’s hospital experience to be as smooth and comfortable as possible, so please share your concerns and needs with us.

What to Bring to the Hospital
Arriving at the Hospital
Changes, Delays or Cancellation of Procedures or Surgeries
Your Child’s Comfort On Surgery Day
Meet Your Care Team

How are we doing?

If you have comments, questions or concerns about your child’s care or a compliment to share, please talk to your nurse, physician or the manager of your hospital unit or complete our online form. You may also reach out to a social worker or chaplain, or contact Patient Relations at (650) 498-4847.

 

 

Recovering at the Hospital and at Home

Immediately after the procedure or surgery, your child will receive care in the post anesthetic care unit (PACU) or in one of our intensive care units (ICUs). Some children will go home after recovering in the PACU, while others will be admitted to an acute care unit in the hospital to continue recovering.

Whether you’re here for a few days or several months, we have many resources available for you and your child to help you feel comfortable during your stay.

After Your Procedure or Surgery
Your Child's Comfort During Recovery
Going Home

Child Life & Recreation Therapy

With activities like pet assisted therapy and tailored surgery prep, our Child Life specialists strive to reduce stress and embrace the value of play as an important part of healing.

Emergencies

24-Hours a Day, 7 Days a Week

We’re here for you in an emergency. Our pediatric emergency department team is made up of world-class Stanford Medicine doctors and outstanding 100-percent registered nurses. We know kids, and have designed our emergency department with them in mind—including our waiting room stocked with toys and games, and TVs and iPads in every room. Patient rooms are equipped with monitors linked to our central nursing station, which allows for constant eyes and ears on your child.

Quick Reference

Download our fact sheet with phone numbers and a map of the Pediatric Emergency Department.