How Are We Doing?

At Stanford Childrens Health, we want your experience to be extraordinary. We value your feedback because it helps us improve and allows us to recognize the staff members who helped provide the best possible experience and outcomes for you and your family.

Comments, questions or concerns

If at any time you have comments, questions or concerns about your child’s care, please talk to your nurse, physician or the manager of your hospital unit or complete our online form. You may also reach out to a social worker or chaplain, or contact Patient Relations at (650) 498-4847.

Recognize a staff member

Our doctors, nurses and administrative staff members are all committed to providing exceptional care. If you feel like someone on your care team went above and beyond, please help us recognize their dedication. You can use this form to share your experience.

If you have a concern you don’t feel we were able to address, you may contact the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) by calling (800) 994-6610 or e-mailing complaint@jointcommission.org.