MC 5208
Palo Alto, CA 94304
Phone: (650) 497-8000
Fax: (650) 724-3243
Fax: (650) 724-3243
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Jessica Jones, MD
- Clinical Instructor
Work and Education
Professional Education
Case Western Reserve School of Medicine, Cleveland, OH, 5/21/2017
Residency
Stanford University Pediatric Residency, Palo Alto, CA, 06/30/2020
All Publications
Increasing Health Care Workers' Proficiency With Using Professional Medical Interpretation: A Workshop. MedEdPORTAL : the journal of teaching and learning resources 2020; 16: 11017
Abstract
Introduction: Families with limited English proficiency are at risk for poor outcomes and medical errors due to barriers in communication. The use of professional medical interpretation has been linked to improved access to care, improved patient satisfaction, and better outcomes. However, medical interpretation remains underutilized, and the literature lacks guidelines for training health care workers in its use. This workshop aims to teach the skills needed to access and appropriately use professional medical interpretation.Methods: Our team included two residents, two fellows, two faculty members, and two fellowship coordinators. This 90-minute workshop targeted at health care workers included a warm-up activity, role-play with three different types of interpretation, and large-group discussion. Anonymous evaluations were collected at the end of the workshop.Results: The workshop was presented at six academic conferences (three local, one regional, and two national). Postworkshop evaluations were collected from 53 participants from multiple health care backgrounds (including medical students, residents, and physicians). The majority of participants reported that the workshop met learning objectives (98%), represented a valuable use of time (98%), and included useful handouts (92%). In addition, 90% of participants reported that the information shared in the workshop would be applied to their medical practice. Themes that emerged from postworkshop evaluations included participants' intentions to change their practice, to augment training for other providers, and to pursue institutional change.Discussion: This workshop fills an important gap in medical education and provides a comprehensive orientation to interpretation resources and best practices.
View details for DOI 10.15766/mep_2374-8265.11017
View details for PubMedID 33204841
Investigating Parent Needs, Participation, and Psychological Distress in the Children's Hospital. Hospital pediatrics 2017; 7 (7): 38594
Abstract
Greater parent participation in a child's hospital care is associated with better child outcomes in the hospital and after discharge. This study examined the relationships between perceived need fulfillment for parents, parent participation in hospital care, and parent psychological distress. We hypothesized that greater perceived need fulfillment would be associated with greater participation in hospital care and decreased psychological distress.In this prospective cohort study, 166 parents completed questionnaires on a pediatric (nonintensive care) floor. Eligible parents were fluent in English and had a child who was hospitalized 2 nights. Previously validated questionnaires were used to assess parent participation in hospital care and psychological distress (defined here as symptoms of anxiety/depression). A modified version of the Bereaved Parent Needs Assessment was used to assess perceived need fulfillment. The association between perceived need fulfillment and each outcome variable was examined using multiple linear regression analyses.Of 186 eligible parents, 166 were enrolled (1 declined, 19 missed/not present). In multivariable analyses, greater perceived need fulfillment was associated with greater participation in hospital care and fewer symptoms of depression, even after controlling for relevant covariates. Exploratory analyses identified needs that were differentially important within groups of parents at risk for distress.This study suggests that assessing and supporting parent needs during a child's hospitalization may improve parent and child outcomes by increasing parents' ability to participate in hospital care and decreasing psychological distress. Future research is needed to investigate the impact of interventions targeting specific parent needs.
View details for DOI 10.1542/hpeds.2016-0175
View details for PubMedID 28572146
INVESTIGATING THE RELATIONSHIP BETWEEN SUPPORT FOR PARENTS AND RECOVERY FROM TRAUMATIC BRAIN INJURY IN CHILDREN SPRINGER. 2010: 182182
View details for Web of Science ID 000275841700707
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