For Families

Family-Centered Care

Parents are core members of our dedicated Cardiovascular Intensive Care Unit (CVICU) care team. As a parent of a CVICU patient, you can be as involved in your child's care as you want to be. Every family chooses the level of involvement that's right for them. We invite you to:

  • Attend daily rounds in the CVICU
  • Participate in the development of your child's care plan
  • Participate with the bedside nurse in selected care activities
  • Provide feedback to help improve the CVICU for future patients and families

Parent Mentors

Children’s Heart Center parent mentors are parents of children who have had heart surgeries and treatment at Packard Children's Hospital. They are trained to support parents of current patients. Mentorship is available throughout your child’s diagnosis and treatment. You can meet with mentors at the hospital bedside or can speak by telephone to discuss a variety of topics.

Learn more about Family-Centered Care services for families.

Tour the CVICU

We offer in-person tours of the Cardiovascular Intensive Care Unit (CVICU) to future patients and families. Tours include a walk-through of the CVICU, parents lounge and surgical waiting area. Our guides provide information about how the CVICU works, visiting guidelines and our staff. Spanish-speaking tour guides are available. Please call a Heart Center Social Worker at (650) 497-8649 before your next visit to the hospital to arrange a tour.