Scheduling FAQs

Cancellations & Rescheduling:

To cancel a class, please refer to your registration confirmation email. Under Order Summary, you will find a link to ‘view and manage your order’. This link will take you to an Eventbrite page where you can cancel your class or transfer your registration to a different date. Any cancellations made less than 7 days before the start of the class will incur a $25 administrative fee.

Canceling more than 7 days before the start of the class: You will be able to cancel and request a refund on the Eventbrite site up to 7 days prior to the start of your class for a full refund.

Canceling less than 7 days before the start of the class: If you need to cancel your class within 7 days of your class, please email LPCHCommunityClass@stanfordchildrens.org and we will process a partial refund for you. No refunds or changes to class dates can be made after the start of the class.

Rescheduling your class: Any rescheduling of classes will not incur an administrative fee, and can be done through the ‘view and manage your order’ link. You can reschedule up until the start of the class.