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Burlingame: (650) 259-5050

Menlo Park: (650) 497-0660

Thank you for choosing Stanford Medicine Children’s Health for your child’s medical care. Stanford Medicine Children’s Health is the only health care system in the San Francisco Bay Area—and one of the few in the country—exclusively dedicated to pediatric and obstetric care. Our physicians and health care teams offer comprehensive clinical services, from treatments for rare and complex conditions to well-child care at more than 65 locations.

To help you get acquainted with our office and the procedures for your first visit, we have included helpful information on this page.

Getting started

Coverage for your care at Stanford Medicine Children’s Health is determined by your insurance company and is based on the provisions of your specific plan. We recommend contacting your insurance company directly prior to your visit to verify if Stanford Medicine Children’s Health is part of your insurance plan’s network. Visit the Insurance Information page to ensure that your health care coverage includes Stanford Medicine Children’s Health.

For transferring medical records to your new doctor’s office, please contact your new office and request a medical release of information form.

Selecting a pediatrician

Whether you're an expectant mother, a new parent looking for a pediatrician, or want the expertise that only Stanford Medicine Children's Health can provide, we can help find the right doctor. Visit the Find a Doctor page to find a pediatrician, specialist, or obstetrician who’s just right for you and your child. For things to consider when choosing a health care provider, read Choosing Your Child's Healthcare Provider.

Schedule your first appointment

When calling to schedule your first appointment, be sure to have your health plan information available. If we can’t fit you in on the day of your choice, we may offer you an appointment with another doctor in the same office or refer you to one of our other Bay Area locations.

Before your first appointment, please ask your new office about forms you can complete in advance to save you time on the day of your visit.

Virtual visits and in-person visits

Stanford Medicine Children's Health has virtual visits and in-person visits available at over 65 locations, conveniently located all across the Bay Area to make it easy to see world-class pediatricians and specialists. To get started, talk with your provider’s office to see if you’re a good candidate for virtual visits.

Our commitment to your health and safety

Our highest priority is the safety of our patients and their families, our health care workers, and our community. Across our organization, we are taking every precaution to provide you with care that continues to meet the highest standards of safety and quality.

MyChart

MyChart is your secure online health connection that lets you make appointments, send messages and view test results from anywhere. If you haven’t signed up yet, please contact your office or visit mychart.stanfordchildrens.org to sign up today.

What to expect

On the day of your child’s first visit, we recommend arriving a few minutes early to allow extra time to complete any forms and ensure that you have plenty of time to get to know our doctors and staff. During your initial appointment, we will explain everything in detail and answer any questions you may have. We look forward to meeting you and your child and to providing the quality, comprehensive medical care you expect and deserve.

What to bring

• Health insurance card
• Completed new-patient forms, including child and family medical history
• Insurance authorization, if required
• Doctor’s referral, if required
• List of your child’s prescription medications and dosages
• List of medications your child is allergic to
• Recent test results related to your child’s condition
• List of questions you may have
• Device or paper for taking notes