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Phone: (844) 661-9857

Embryologists

The embryologists perform all aspects of the in vitro process from oocyte identification to preparation of embryos for transfer. This includes semen processing, insemination, ICSI, embryo assessment, PGD, cryopreservation, thawing, and more.

Nurses

Our nurse coordinators are registered nurses dedicated to assisting our patients with all their treatment needs. They create the treatment schedules for our patients and meet with them to review their initial treatment cycle plan. Our Nurses also teach our orientation and injection training classes and are great resource for all your questions throughout your treatment cycle. You will also find our RNs in the procedure room assisting our physicians and anesthesiologist complete the preoperative check-list and getting them ready for the procedure as well as caring for our patients before, during and after the procedure.

Genetic counselor

We provide genetic counseling for couples seeking additional information about preconception and preimplantation genetic testing options. Our genetic counselor helps patients understand and adapt to the medical, psychological and familial impact of genetic disease; and interprets family and medical histories to assess the chance of disease occurring or recurring—the goal being to promote informed choices. Reasons to meet with a fertility genetic counselor may include desire for preconception carrier screening, a personal or family history of a genetic condition resulting in an increased risk for having a child with a genetic condition, multiple miscarriages, advanced maternal age, or union between relatives (consanguinity).

Mental health therapist

We provide individual, couples, and group therapy for patients undergoing fertility treatments as well as psychological assessments and support for donors and individuals undergoing third party reproduction. Patients may benefit from mental health therapy if they notice ongoing symptoms, such as loss of interest, low mood, strained relationships, high levels of anxiety, changes in sleep or appetite, excessive guilt/anger, or social isolation.  Therapy can help individuals and couples learn coping strategies, process negative emotions, problem-solve and communicate more clearly.  Patients often find speaking with a therapist useful when facing important decisions during their treatment, such as deciding between alternative treatment possibilities or exploring their family building options. 

Lab staff

The lab technicians perform phlebotomy, hormone and semen testing, and the additional preparation necessary for non-IVF procedures.

Medical assistants

Our medical assistants are medically trained ancillary personnel that perform a wide variety of functions within the clinic. They escort patients and prepare them for evaluations or treatment and assist Physicians with treatments and procedures. They support our nursing staff in the delivery of patient care. The medical assistants also help our physicians and nurses schedule appointments, prepare lab requisitions and obtain results. They are also a resource our patients may access to receive answers for basic questions regarding their treatment cycle and clinic procedures.

New patient coordinators

New patient coordinators schedule new patients with consultation appointments and answering all related questions. They also make sure we receive all required documents prior to the initial visit.

Patient care coordinators

Our Patient Care coordinators are ancillary personnel well informed in the field of infertility. They help create and communicate treatment schedules to our patients, according to Physicians directions. They triage phone calls, answer basic questions and refer other queries to Nurses or Physicians as appropriate. They assist our Nursing staff with all the clerical aspects of a treatment cycle.

Financial coordinator

Our insurance coordinators are specialized in all aspects of infertility coverage. They are able to assist our patients with financial matters throughout their treatment cycle. They verify eligibility and benefits for patients before their consultations. Our Insurance coordinators are available to meet with our patients to review their insurance coverage and financials schedule after a treatment plan is selected. During a treatment cycle, the Insurance coordinators request authorization from insurance companies for visits and medications, as needed. They are also available to answer any questions regarding insurance coverage and treatment cost over the phone.