After-Hours Care

If you feel your child has a severe or emergency situation, call 911 or proceed to the nearest emergency room.

For urgent care needs on the weekend, our office is open Saturday mornings by appointment only.

By appointment only
Saturdays, 9:00 a.m. – noon, urgent care only
An additional fee applies to Saturday and holiday visits.

For less urgent situations, advice personnel are available by phone 24 hours a day. During Altos Pediatric Associates office hours, our advice nurses are available to answer your questions in consultation with our pediatricians at no charge to you. If you feel your child has an urgent situation that requires input from a health care provider outside of regular hours, call our telephone number.

Our answering service will fax a message to Night Nurse Pediatric Triage Services and a pediatric advice nurse can give you advice about your child's illness, injury or medications. Their advice is based on protocols that we have approved. At all times a pediatrician from our call group is available to provide back up. The following morning, a note documenting each call and the advice given is reviewed by our advice nurse as well as a pediatrician and then is placed in your child's medical record.

If you and the after-hours nurses determine your child needs to be seen, they can assist in scheduling an appointment at one of the local after-hours clinics.

The American of Pediatrics has created several fact sheets on a variety of after-hours issues.

If you are certain your child needs an appointment, you may directly schedule an appointment. Each clinic has board-certified pediatricians available for urgent care and provides us with a faxed note for us to review and place in for your child's chart and for follow up.

Alternate after-hours care facilities

Stanford Express Care
Same-day appointments for minor illnesses or injuries. Ages 6 months and older.

Palo Alto Center
7 days/week, 9 a.m. – 9 p.m.
Hoover Pavilion
211 Quarry Road, Suite 102
Palo Alto, CA 94304
Phone: (650) 736-5211

San Jose Center
7 days/week, 9 a.m. – 9 p.m.
River View Apartment Homes
52 Skytop Street, Suite 10
San Jose, CA 95134
Phone: (669) 294-8888

Castro Valley Center
Monday - Friday, 7 a.m. – 7 p.m.
Saturday - Sunday, 9 a.m. – 7 p.m.
20642 John Drive
Castro Valley, CA 94546
Phone: (510) 785-5000

Stanford Medicine Pediatric Emergency Department
24-hour emergency care
900 Quarry Road Extension
Palo Alto, CA 94304
Phone: (650) 723-5111
Emergency entrance is on Quarry Road. Follow blue signs.

PAMF Pediatric Urgent Care
Palo Alto Center
Monday-Friday: 7 a.m. 9 p.m.
Weekends & Holidays: 8 a.m. 9 p.m.
795 El Camino Real, Level 1, Lee Bldg
Palo Alto, CA 94301
Phone: (650) 853-6558

Mountain View Center
Monday-Friday: 8 a.m. 9 p.m.
Weekends and Holidays: 8 a.m. 8 p.m.
701 E. El Camino Real, Second Floor
Mountain View, CA 94040
Phone: (650) 934-7800

Los Gatos Center
Monday-Friday: 8 a.m. 9 p.m.
Weekends and Holidays: 8 a.m. 8 p.m.
15400 Los Gatos Blvd, First Floor
Los Gatos, CA 95032
Phone: (408) 730-6200

Fremont Center
Monday-Friday: 8 a.m. 8 p.m.
Weekends and Holidays: 8 a.m. 5 p.m.
3200 Kearney St, Level 1, Bldg 2
Fremont, CA 94538
Phone: (510) 490-1222