Family Resource Center

The Family Resource Center brings together services and activities that educate, support and provide access to resources for families. It is a special place where families can find relaxation, conduct personal business in the business center and perhaps even forget for a little while that they are in a hospital. 

While your child is a patient at Lucile Packard Children's Hospital Stanford, you can access the Family Resource Center where you can:

  • Catch up on work in a semi-private office
  • Learn more about your child’s condition
  • Access the internet and computers
  • Check out books from the library for patients and siblings
  • Relax in the center and read or play games
  • Look at our education classes calendar and sign up for free classes
  • Obtain personal hygiene items such as toothbrushes and shampoo

A Family Resource Center team member is available to provide guidance and amenities.  

The Family Resource Center is located in the Main building lobby near Sophie’s Corner.

Hours: Monday – Friday 9 a.m. to 7 p.m., weekends 9 a.m. to 5 p.m.
Phone: (650) 721-0874

Personal business and other services

ATM/bank machine

You can find ATM/bank machines in two locations:

  1. In the Main building, on the first floor behind the Harvest Café in zone 150/105 near the vending machines
  2. In Stanford Health Care, on the first floor near the Emergency Department

Using secure email

Some Stanford Children's Health care providers and clinics may communicate with you via email. Emails sent from a Stanford Children’s Health care provider that contain Protected Health Information (PHI) like patient name, date of birth, status or update on the patient’s health, etc., are sent through secure email.