How to Connect to Virtual Visits with your Laptop/Desktop

Follow these simple steps to ensure a smooth and secure connection

Step 1: Log in to MyChart. To access the login page, please go to

Step 2: Once logged in, select the child that is the patient for the virtual visit from the top icons.

Step 3: Go to the Visits tab and select Appointments and Visits.

Step 4: Find the upcoming appointment and select Details.

Step 5: Click on “Complete the self-test”.

Step 6: Return to Appointment Details, click the “Update Information” button and complete all questions.

Step 7: Click the “Back to Appointment Details” button, then click the “Connect to Telehealth Virtual Visit” link at the bottom of the instructions.

Please see our FAQ page for comprehensive answers to commonly asked questions.