Arriving at the Hospital

Lucile Packard Children’s Hospital Stanford is located at:
725 Welch Road Palo Alto, CA 94304
(650) 497-8000

You are most welcome to use the free valet parking service and let the attendant park for you.  The valet attendants are located at the top of the driveway at the main entrance to Lucile Packard Children’s Hospital Stanford.

We want your child’s hospital experience to be as smooth and comfortable as possible.  Please read our admission procedures to know more about arriving at the hospital.

Checking in for your child’s procedure or surgery

  • If your child is having a surgery, radiology procedure like a MRI, diagnostic procedure such as a catheterization, or laboratory services, get a visitor’s badge at the hospital’s main entrance and go directly to the Treatment Center which is located in the main atrium behind the welcome desk.
  • If your child is arriving for a non-surgical inpatient stay, get a visitor’s badge at the hospital’s main entrance and go to the patient admitting office, just to the right of the Treatment Center.
  • Pregnant women coming to deliver a baby should go to Labor and Delivery on the second floor of the West building. Please complete the check-in process prior to delivery.

Click here to print out our helpful guidelines for your next procedure or surgery.

How are we doing?

If you have comments, questions or concerns about your child’s care or a compliment to share, please talk to your nurse, physician or the manager of your hospital unit or complete our online form. You may also reach out to a social worker, chaplain or contact patient relations at (650) 498-4847.